Finding the Org Code for new handsets

As an active admin user, when logged into the portal, you can access the org code from two locations:

My Profile:

1. Once you are logged into the portal, navigate to the top right corner and click on the purple icon with your initials in. This icon appears on any page in the portal.

   

2. Once you have clicked on the icon, select 'My Profile', and you will see a list of options; 'Your org code' will be the first in the list.

   

3. When you select 'Your org code' you will see both the QR code and the written code. You can either scan the org code in the app or enter the written code instead.

   

4. This is the app page you should see. Scan or manually enter the code, then name the handset. An admin user can then authorise your handset allowing you to log in.

Handset Tab:

1. Once you are logged into the portal, select the 'Handsets' tab in the menu on the left-hand side of the screen.

   

2. Then click the 'Add a handset' button at the top right of the table, select the relevant option for you from the drop-down menu of the modal, and click next.

   

3. You will see your org code under the 'Connect' tab of the modal and will see both the QR code and the written code. You can either scan the org code or manually enter the written code on the app. Follow the rest of the instructions on the portal to complete the authorisation process.

Once authorised, you can enter your login details on the app, and start completing decontamination cycles.

If you need any further assistance, please reach out to support@3t.app or chat to us on the help widget on the portal or the app.