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Granting & Rejecting Authorisation

This article walks you through the process of adding and authorise mobile devices.

All handsets will need to go through an initial security step in order to gain access to their chosen organisation. This access must be granted by an organisation admin and will allow them to keep a list of recognised handsets to prevent any outside sources from being able to log in to an organisation, either on their personal devices or a third party attempting to access an organisation’s details.

Granting & Rejecting Access:

Org admins have the ability to either accept or reject access to 3T for all handsets that have scanned or entered the relevant Org ID. When logged in to the portal, they can access the handset list view by clicking on Handsets in the left-hand menu.

 

 

The handset list view will simply show every handset that has ever requested access to the organisation. It will show:

  • The name that was given to the handset by the app user

  • The model of the handset

  • Which operating system it is using

  • Which version of the app is currently installed

  • The date the handset first requested access to the organisation

  • The last date the app was online

  • The current status of the handset

 

Please note that 3T will not be able to get updated information from handsets that are not connected to the internet. If it looks like the details on this page are incorrect, please ensure that your handset is online.

 

To allow handsets to be authorised quickly, org admins will be able to simply click the green or red button to accept or reject authorisation.

 

 

For handsets that have already been accepted, the green button will be greyed out and access can be revoked by clicking on the red button. The inverse is true if the handset has already been rejected.

The portal will ask the user if they are sure of any change of authorisation status.

 

 

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