Add a User

Users in 3T represent the staff members who will be using the web portal and/or mobile app. Follow the steps below to add a new user to your organisation

1. Within the 3T portal, select Users in the navigation menu.

2. Click the Add user button.

3. Select what type of role the user should have: Admin or Team Member.

• Admins have access to the web platform and can see all activity taking place across the site
• Team Members are limited to using the web platform only for their own product training
• All user types are able to use the 3T Traceability mobile app

4. Select the preferred language of this user, and if there is more than one location the user should have access to, check off as many locations as applicable. 

5. Add user Details, including the users first name, last name, job title (optional), staff ID and email.

Staff ID: If your staff already have scannable barcodes for their staff IDs, you can add this code to the Staff ID field if you'd like them to be able to scan their existing ID to log into the 3T Traceability mobile app. Staff IDs must be unique to a user and can be changed in the future, if needed.

Email: Each user must have a unique and valid email address.

6.  Check the box next to the department(s) the user is associated with.

7. Add a 4 Digit PIN that the user will need to log in to the 3T Traceability mobile app. The platform auto-generates a randomised 4 digit PIN that can be used, or it can be changed to a preferred PIN the user will remember. 

Once the Create user button is clicked, an automated email will be sent to the users email address inviting them to activate their 3T account and set their password.